Question 1

What does the verified badge mean?

Accepted Answer

A Verified badge on a business/profile means our team has reviewed documentation and confirmed the business's identity and ownership. It helps users trust the information shown.

Question 2

Do you show 'verified purchase' badges on reviews?

Accepted Answer

No. We do not display 'verified purchase' badges on individual reviews. Verification on ReviewIt refers to business identity verification, not purchase verification.

Question 3

Who can reply to reviews?

Accepted Answer

Any logged-in user can reply to reviews through comments. However, only verified business owners can reply as the official business representative, which is clearly distinguished from regular user comments. Business owners must claim their listing and complete verification to post official business responses.

Question 4

What timezone are times displayed in?

Accepted Answer

All times and dates on ReviewIt are displayed in Guyana Time (GYT, UTC-4) to ensure consistency for all our local users and businesses.

Question 5

Who can reply to a business owner's response?

Accepted Answer

To keep conversations focused, only the original reviewer can reply to a business owner's comment.

Question 6

Why can't I reply to a comment?

Accepted Answer

You must be signed in, you cannot reply to your own comment, and you can't reply to comments that were deleted. In owner response threads, only the original reviewer can reply.

Question 7

How do I claim my business?

Accepted Answer

Create an account, find your business, click 'Claim', and complete the verification form. Our team reviews claims the same day.

Question 8

How do I report a review or comment?

Accepted Answer

Use the available report options where applicable or email admin@reviewit.gy with details so our team can look into it.

Question 9

What benefits do verified businesses get?

Accepted Answer

Verified businesses get increased trust, the ability to reply to reviews, access to analytics, and priority support.

Question 10

How much does ReviewIt cost?

Accepted Answer

ReviewIt is currently free for all users. Visit our pricing page for more information about current and future plans.

Question 11

How does the Top Reviewers ranking system work?

Accepted Answer

Our Top Reviewers are ranked using a comprehensive points-based system that rewards both review quantity and quality.

**How You Earn Points:**
• 1 point for each review you write
• 1 additional point for every 3 helpful votes (likes) your reviews receive

**Ranking System:**
Reviewers are ranked by their total points. When multiple reviewers have the same number of points, we use a fair tiebreaker system:

1. **Primary:** Total points (highest first)
2. **Secondary:** Review count (most reviews wins)
3. **Tertiary:** User creation date (oldest users get priority)

**Why This System Works:**
This approach ensures that reviewers who consistently provide valuable, helpful content are recognized and featured prominently. It rewards both active participation and community appreciation of your reviews.

Question 12

Why don't you have downvotes or dislikes on reviews?

Accepted Answer

We don't have downvotes or dislikes because that's not our aim. In fact, it's not a like - it's a Helpful vote. We ask 'Was the review helpful?' instead of allowing users to downvote content.

Question 13

Something isn't working, what can I do?

Accepted Answer

If you're experiencing technical issues, please visit our support page where you can find multiple ways to contact our team for assistance.

Question 14

I saw a curse word on the site, what can I do?

Accepted Answer

Please report any inappropriate content to us using any of the options available on our support page.

Question 15

What does the admin verified badge on reviews mean?

Accepted Answer

The admin verified badge indicates that a ReviewIt administrator has reviewed the review and found it to be solid and credible. While our admins strive for accuracy, mistakes can occasionally be made. If you believe a review with this badge is inappropriate or inaccurate, please report it to us through our support page.

Question 16

Can I add a business or product I don't own?

Accepted Answer

Absolutely! If the business or product you want to review isn't on ReviewIt yet—or you simply admire it and think it should be here—you can add it yourself. You'll help other users discover it, and the rightful owner can claim and manage the listing at any time.

Question 17

What types of businesses or products can I add?

Accepted Answer

We welcome anything review-worthy—from the smallest start-up to multinational brands. Add single products like a craft beer, niche services, or even a radio show such as "The Wake Up Show". If people can experience it, you can list it on ReviewIt.

Question 18

What happens when I delete my account?

Accepted Answer

When you delete your ReviewIt account, we protect both your privacy and platform integrity. Your personal information (name, email, profile photo) is anonymized and replaced with 'Deleted User'. However, your reviews, business listings, and products remain visible to maintain community value and help other users. This approach ensures that valuable content stays accessible while respecting your privacy rights.

Question 19

Can I recover my deleted account?

Accepted Answer

Account recovery depends on timing and circumstances. Recovery may be possible within 24 hours or for legal requirements, but generally isn't available after 30 days or for voluntary deletions. If recovery isn't possible, you can create a new account and reclaim your business listings through our standard verification process. Contact support for specific recovery requests.

Question 20

Can I delete my business or product from ReviewIt?

Accepted Answer

Business owners can delete individual products they own or created, which immediately removes them from search results and public view. However, customer reviews and historical data are preserved for platform integrity. If you need to re-add a deleted product, you'll need to contact our support team. For complete business removal or other deletion requests, please reach out to our support team.

Question 21

Why do you keep my reviews and business content after I delete my account?

Accepted Answer

We preserve reviews and business content to maintain platform integrity and provide continuity for the community. When you write a review or create a business listing, it becomes part of the valuable information that other users rely on for making decisions. By keeping this content (while anonymizing your personal details), we ensure that the ReviewIt community continues to benefit from the knowledge and experiences shared, even if individual users leave the platform.

Question 22

How do I write a review?

Accepted Answer

Click the 'Write Review' button on any product page. You can rate the product/service, write your experience, and add photos or videos to your review.

Question 23

Are the reviews verified?

Accepted Answer

All reviews are from registered users. We do not display 'verified purchase' badges. Verification badges on business listings indicate the business's identity has been verified by our team.

Question 24

Can business owners respond to reviews?

Accepted Answer

Yes, verified business owners can respond to reviews through their business dashboard after claiming their listing.

Frequently Asked Questions

Frequently Asked Questions about ReviewIt in General